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Terms and Conditions

 

Important Notice
All Shared and Reseller Hosting payments to Hostlandafrica web hosting section, Qest Information Systems Limited. ("Hostlandafrica.com") Have a 30-day Money Back Guarantee.

Hostlandafrica.com agrees to provide the client web hosting for a monthly/quarterly/semi-annual/annual fee. Hostlandafrica.com will never require clients to advertise for Hostlandafrica.com on their website in any way shape or form unless agreed upon such as a non-profit organization receiving complimentary hosting. Clients are allowed to use the service for business/commercial or personal websites or content. Hostlandafrica.com reserves the right to change this agreement at any time without notice.

 

Contents
All services provided by Hostlandafrica.com may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States (or any other country) law is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, or material protected by trade secrets and other statue. The subscriber agrees to indemnify and hold harmless Hostlandafrica.com from any claims resulting from the use of the service which damages the subscriber or any other party.

 

Examples of Non-Acceptable Contents or Links

Pirated software
Hacking programs or archives
Warez Sites
Illegal MP3 or related audio files
Spamming Software
Vip Poster
High Yeald Investment Program (HYIP) sites
Proxys (including links to proxy websites)

Background Running Programs
Hostlandafrica.com not allow background-running programs. This includes any IRC related software such as bouncers and bots. In certain cases we may allow programs to run continually in the background, these are considered on a one to one basis and an extra charge will be incurred based on system resources used and operational maintenance needed.

Banned Scripts
You are free to use any scripts you wish provided they do not affect the normal operations of the server and they are not mentioned specifically above. Scripts that are commonly known for causing server disruption include large cgi-based message forums, chat programs, auctions, and banner exchanges. In the event a script affects normal server and/or administrative operations, Hostlandafrica.com reserves the right to disable the account pending client cooperation and resolution.

Violation of indecency and obscenity laws can result in criminal penalties.

Intellectual Property Rights
Material accessible to you through Hostlandafrica.com Services may be subject to protection under the United States of America (or any other country) copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use the Hostlandafrica.com Service in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the Hostlandafrica.com Network. If you use a domain name in connection with the Hostlandafrica.com Service or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.

Defamation
Defamatory speech distributed over the Internet can result in civil liability for the defamer.

Refusal of Service
Hostlandafrica.com reserves the right at its sole discretion to refuse or cancel service. Violation of any of Hostlandafrica.com's Rules and Regulations could result in a warning, suspension, or possible account termination. Accounts terminated due to policy violations will not be refunded. Free domains which have been granted for customers paying annually are released to the customer at the end of there hosting period. Domains terminated due to policy violations will not be released to the customer.

Spam or Unsolicited E-Mail
You must not use the Hostlandafrica.com Network, Hostlandafrica.com equipment or any Hostlandafrica.com email address in connection with the transmission of spam, flames, mail bombs, or substantially similar, unsolicited email messages. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. This prohibition extends to the sending of unsolicited mass mailings from another service that in any way implicates the use of the Hostlandafrica.com Network, Hostlandafrica.com equipment or any Hostlandafrica.com email address. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. For purposes of this provision, merely making one's email address accessible to the public will not constitute a request or invitation to receive messages.

If you are found to have spammed, Hostlandafrica.com reserves the right to disable your domain without warning. In addition, Hostlandafrica.com may impose a $50 penalty for each spam policy violation. Hostlandafrica.com solely reserves the right to refuse or cancel service to known spammers. Lastly, Hostlandafrica.com e reserves the right to determine what violates this policy. As such, any violation may result in cancellation of services without refund.

Abuse
Any attempts to undermine, slander, libel, threaten, or cause harm to a Hostlandafrica.com server, customer, employee, or the company directly is strictly prohibited and is grounds for immediate termination without refund. In addition, we will pursue all attempts to the fullest extent of the law.

 

Indemnification
Customer agrees that it shall defend, indemnify, save and hold Hostlandafrica.com (or it's employee's/owners) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against Hostlandafrica.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Hostlandafrica.com against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Hostlandafrica.com  server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party and (3) copyright infringement. Customer agrees to limit the liability of Hostlandafrica.com to the amount paid for service.

Free Domain Offers
When this offer is being ran and you have a valid promo code:
The terms & conditions for our free domain name offer are plain and simple. We will register the domain name for 1 year on your behalf (Only available for New Customers during sign up). All we ask is that you stay hosting with us for a minimum of 3 months. If you stay for 3 months or longer and then decide to leave you are free to take the domain at no charge. If you do not stay for 3 months you will be required to pay the full price of the domain name before your account can be cancelled.

Refund and Cancellation Policy
For payment, Hostlandafrica.com accepts Visa, MasterCard, Discover, American Express or PayPal, Bank Wire. Hostlandafrica.com invoices exclusively via e-mail. Hostlandafrica.com does not send out invoices via postal services.

You may cancel your account at any time and receive a full refund (excluding any setup fees or domain name registrations fees incurred) if cancelled within our thirty (30) day money-back guarantee period. Please note that if you received a WHMCS license you will be charged $9.95 for each month the license was active if within the 30 days. To receive this refund, you may not be on a custom package of any sort. You must be on one of the pre-created packages by Hostlandafrica.com that is listed on our site. You may cancel for any reason. Refunds are not available if the account has violated any terms on this page.

If after thirty (30) days you wish to cancel your hosting account, you will receive no refund of any monies already paid to Hostlandafrica.com.

However, if customer cancels fifteen (15) days before recurring monthly billing date customer will not be billed for the next month and all payments thereafter will be cancelled with immediate effect.

No refunds are available on SSL Certificates, Domain registrations and transfers or Dedicated server and VPS payments.

Late Payment
Please note All Payments are done automatically monthly.
Any account whose payment status is not current as of the start of the next billing period is deemed late. Generally, customers are given a 10 day grace period after which the account is put on suspension. Once the invoice is late a late fee of $10 will be automatically added to the invoice.

You will receive a payment reminder everyday from the start of your payment due date. If after 30 days payment has not been received or we have not been contacted regarding payment, your account will be terminated without any further notice. Reactivation of closed accounts due to delinquency incurs a $15 reactivation fee as well as payment of the balance due in full. For late payments please email info@hostlandafrica.com to arrange payment.

Cancellation
You must use only one of following methods to deliver a official written notice of cancellation:
Please fill out the entire
Cancellation Form. On receipt your account will be pending cancellation within 24 hours. Please include your Name, domain name, username, password and your reason for canceling.

Disclaimer
Host andafrica.com will not be responsible for any damages your business may suffer. Hostlandafrica.com makes no warranties of any kind, expressed or implied for services we provide. Hostlandafrica.com disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Hostlandafrica.com and its employees. Hostlandafrica.com makes a 99.9% Uptime guarantee.

Hostlandafrica.com keeps daily backups of their servers. Hostlandafrica.com can accept no responsibility for any loss of data or consequences arising from this. Hostlandafrica.com always advises clients to back up their site data regularly for its own protection.

Hostlandafrica.com furthermore expects that its customers who provide hosting services (resellers) to others will ensure its customers fully comply with all applicable laws concerning the privacy of online communications and any other policy of Hostlandafrica.com. A customer's failure to comply with those laws will violate this policy.

If a customer provides hosting services (resellers) to others and decides to cancel their reseller hosting account with Hostlandafrica.com then Hostlandafrica.com will not be responsible for maintaining hosting for the resellers customers.

Finally, Hostlandafrica.com wishes to emphasize that in accepting services, customers indemnify Hostlandafrica.com for the violation of any law or Hostlandafrica.com policy that results in loss to Host landafrica.com or the bringing of any claim against Hostlandafrica.com. This means that if Hostlandafrica.com is sued because of activities of the customer that violate any law, or this policy, the customer will pay any damages awarded against Hostlandafrica.com, plus costs and reasonable legal fees.

Failure to comply with any of our terms & conditions will result in grounds for immediate account deactivation.

Hostlandafrica.com reserves the right to change, edit, or update the policies contained in this document, along with the content on our website at any time for any reason without notice.

Ip limits
Seo ip limit - Accounts can only use the alloted amount of ip's that come with a package to use toward seo. If your package does not come with an ip you will be allowed only 1 ip address for seo. Ip's used for ssl's and valid uses will never been turned down. If found frauding ip's for seo past these limits the account(s) will be up for suspension and or termination. Domains with a dedicated IP must be pointed to our servers else risk the dedicated IP being removed from the account.

Ip class's - Hostlandafrica.com can not promise that we will be able to provide different ip classes on a single server. If we so happen to get more then one class this can be done. This all depends on what is available from our datacenter.

Due to a shortage of IP addresses around the world each dedicated IP must be requested via the dedicated IP request form and will only be given if the requester has a complete and valid reason. Dedicated servers will be charged a one time fee of $10 for each order.

 

Account Restorations and Transfers

We at Hostlandafrica.com will gladly provide up to 10 account restorations and up to 5 account transfers per month, per account. After this we will impose a $5 charge on a per-transfer basis. However, if you are a new customer (less than one month with service), you can have up to 50 accounts transferred for free. After the first 50 transfers the same $5 per transfer fee will apply to each additional transfer.

 

Unlimited Hosting Package Terms

The use of the any unlimited disk space or bandwidth package is subject to the following terms

1.   All accounts must have valid, working websites, and not violate any previously subscribed terms

2.   Accounts are not for use of mass storage of backups, files, audio, video, zip files, or similar

3.   Accounts are not for the use of mass distributing of files such as torrents or mirrors

4.   Any accounts found to violate these terms may be suspended without notice until the account holder agrees to resolve the issue.

 

Server Limits
25% cpu and or memory for 3 minutes.
Combined 5% CPU & RAM over 24 hours.
250 email limit per domain per hour.
50 concurrent database connections at one time.
Apache threads to be open no longer then 999 seconds.
Php upload limit of 15 megs.
Max php session time of 300 seconds or less.
Limits are subject to change at anytime.

 

 

Windows Web Hosting for Africa and the world ?

WE HAVE IT!

$30/Yr


Our Pledge

Affordability: majority of businesses in Africa like elsewhere in the world, are small businesses who are in strong need of web presence for the world to acknowledge them. And at such, they need not spend a fortune on web hosting to make a fortune on the web! That is why HostlandAfrica is affordable.

Check out our web hosting packages

 

Ease of Payment:

HostlandAfrica methods of payment make it easy for new website designers/ owners to purchase standard web hosting for their websites. Customers can make payments using our secured layer payment credit card processors as well as  via e-gold, direct bank wire and cash deposits in bank(available to residents of Nigeria and Ghana only for now)

 

Prompt Technical Assistance

HostlandAfrica is always aware that new webmasters are joining the web development industry daily and at such, they will always be in constant need of prompt technical support. We are eagerly waiting to respond to support issues on any area of our web hosting services.

 

 

Meet our dedicated team


Secured ease of payment [Bank Wire, Credit Card, ATM Debit Card

Interswitch logo  VisaCard logo MasterCard logoE-gold logo

Residents of Nigeria can now pay using the Naira!

Residents of Ghana can use the Cedi!

Other African countries can use Bank Wire. It is safe and secured.

 

Testimonials

Initially, I thought I would use hostlandAfrica for just 3 months. The ease of payment and stable service made me stay. This is my 2nd year as a customer.

-Aderonke Salabiu

www.lagosfarmer.net

What I really love about HostlandAfrica is the prompt support. Issues are resolved on time and with expertise.

- Babatunde Iyanda

www.weddingsplash.com

Actually, they understand what an African web hosting needs are and they have proven just that.

-Martins Umeh

www.anatradegenoilgas.com

Our payment methods: credit/debit cards, Paypal, Google Checkout & bank deposit (in Nigeria and Ghana)

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